FREQUENTLY ASKED QUESTIONS
Yes, you will receive the product model shown in the product listing. Some minor differences may appear due to lighting, screen settings, fabric batch, packaging or product improvements. Accessories, plants, lights or other items shown in photos are included only if clearly mentioned in the product description.
After placing an order, you will receive an order confirmation by email. You can also view your order details in your account on our website. If you need help with your invoice or order confirmation, you can contact us on WhatsApp. Hard copy will be attached to parcel.
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If you receive a damaged, incorrect or defective item, please contact us as soon as possible with your order number, photos and a short description of the issue. Our team will review the case and guide you through the return, replacement or refund process according to our Return & Refund Policy.
Yes, many products are restocked regularly. If an item is out of stock, you can contact us on WhatsApp to check availability, upcoming production batches or alternative product options.
We ship orders across India through trusted courier partners. Delivery availability and time may depend on your location, product size and courier serviceability. For Delhi and nearby areas, same-day delivery may be available if a courier slot is open.
